Help CenterFor streamlined KYC Updates at Woxa.
A Guide to Editing Your Personal Information.
At Woxa, we want to ensure your trading is safe and secure. That's why we have strict rules called KYC (Know Your Customer). If you ever need to change your personal information, our easy process makes it simple and hassle-free.
How to Change KYC?
To make updates to your KYC information, please follow these simple steps:
Compose an Email:
To edit your personal information, you must send your request to [email protected] via email on the topic of “Edit Personal Information."
*Document attached include:
- Personal document
- Current information that matches your personal document
After you send your request, please wait for the confirmation. Thank you.
Once you've submitted your request and the necessary documents, our team will review the information. You will receive a confirmation once the updates are completed.
How to change a bank account?
To edit your banking information, you must send your request to [email protected] via email on the topic of “Edit Bank Account.”
*Document attached include:
- New bank document (the name must match your personal information). After you send your request, please wait for the confirmation. Thank you.
Thank you for choosing Woxa for your trading needs. Our commitment to KYC and your security reflects our dedication to providing a secure trading environment. If you have any more questions or need help, please don't hesitate to contact our support team.
At Woxa, we aim to make the KYC process as straightforward as possible, ensuring you can confidently focus on your trading journey.